ORNIVALETHX Refund Policy

Introduction

At ORNIVALETHX, we are committed to ensuring your satisfaction with our products and services. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the conditions and procedures for refunds.

Eligibility for Refunds

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Refunds are applicable under the following circumstances:

• Wrong item sent by ORNIVALETHX
• Item damaged during shipping
• Item not as described on the ORNIVALETHX website

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at support@ornivalethx.com within 30 days of receiving the item.
2. Provide a receipt or proof of purchase, along with any relevant details concerning the reason for the refund.
3. Our team will review your request and provide a return shipping label if applicable.

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.

Non-Refundable Items

Certain items are exempt from being returned:

• Gift cards
• Downloadable software products
• Perishable goods, such as food or flowers

Contact Us

If you have any questions regarding our refund policy, please contact us at: